When one of our clients and their family first imagined moving to New Zealand back in 2020, the world had other plans. The pandemic delayed their journey, but not their vision. New Zealand stood out as a global centre for innovation, the ideal place to take their career to the next level.
First Impressions
Coming from Singapore, they were used to fast-paced efficiency, 24/7 convenience, and seamless public transport. Arriving in New Zealand, the early closing hours and focus on work/life balance felt like a shock. But over time, they began to see it differently.
“It was a chance to stop and smell the roses,” they reflected. The shift became less about what was missing and more about discovering a new kind of balance.
Support That Made All the Difference
Their Resettlement Advisor, Melissa Fletcher, played a key role in making the transition smooth. From organising temporary accommodation and bank accounts to navigating Trade Me, buying a car, and even walking through supermarket aisles, Melissa was there every step of the way.
By the morning after their arrival, she had arranged property viewings. Within 24 hours, they had shortlisted a preferred home, thanks to her preparation and coordination.
Melissa’s relocation checklist also covered the smaller but essential details, rubbish collection, shopping centres, and even Kiwi etiquette around payments. Her flexibility allowed the client to decide what they wanted to manage themselves while knowing support was there when needed.
Building Trust
What stood out most wasn’t just the logistics, but the personal connection. Melissa’s openness, punctuality, and attention to detail built trust quickly. The client contrasted this with an earlier international move, where they had been left largely to figure things out on their own.
“The amount of stress avoided, and the potential problems we didn’t have to deal with, made all the difference,” they shared.
For them, the support wasn’t just about settling in, it reinforced their sense of being valued and cared for during such a major life transition.
The Bigger Picture
Relocation is never just about geography. It’s about adjustment, resilience, and the support networks that help new arrivals not just survive, but thrive. This story is a reminder that behind every successful global move are the people and systems at Mobile Relocation making the transition feel human.
Kia ora and welcome to New Zealand!
Mobile Relocation connects you with what you need to thrive in New Zealand. Contact us today to talk about how we can carry your relocation burden.
If you are a recruiter or HR Professional bringing international talent to NZ Mobile Relocation has a range of settlement support services to suit your candidates and your business - from baseline support to meet Immigration New Zealand’s AEWV Accreditation requirements (Kiwi Launch Pad) through to personalised programmes to support your most valued international employees.
Bridget is a New Zealander who has lived and worked as a diplomat in Singapore and India. After experiencing all facets of the relocation experience, she founded Mobile to work with private individuals moving to NZ and leading local and international businesses bringing in offshore talent.
Source: www.mobile-relocation.com