Our expat and migrant clients relocating to New Zealand often comment on how rarely cash is used.
From small-town cafés to big-city supermarkets, Kiwis have embraced digital payments with enthusiasm - making the country one of the most cashless economies in the world.
In this article we provide insights into how Kiwis spend their New Zealand dollars, and what newcomers need to know so that they can hit the ground running.
The Numbers
Reserve Bank of New Zealand (RBNZ) data released in June 2025 shows:
Nearly 80% of New Zealanders use debit card/EFTPOS for at least some everyday purchases
A third of New Zealanders had not used cash at all in the previous seven days
Only 6% of total money spent on everyday purchases (POS) is paid in cash, meaning 94% of transaction value is now electronic
These figures place New Zealand alongside Australia, Canada, and Sweden as one of the most cashless economies in the world.
What a Cashless NZ Looks Like
EFTPOS cards (debit cards) are everywhere and used for everything from your morning coffee to supermarket trips
PayWave (tap-and-go) is available in most stores, cafés, and petrol stations. A small surcharge (1–2%) is often added when you tap instead of inserting your card, though this will be removed by May 2026
Digital wallet payments via smartphones are increasingly common
Banking apps are widely used for transferring money to friends, splitting dinners, or paying small businesses
Automatic Payments (APs) and Direct Debits handle recurring expenses such as rent, electricity, and mobile bills
Why businesses like it:
Lower risk: no cash on premises means less exposure to theft
Efficiency gains: no need to count, store, or bank physical money
Customer preference: consumers expect fast, seamless transactions. Many don’t even carry a wallet anymore
And why consumers like it:
Convenience and speed: tap-and-go has become second nature
Security: digital payments leave a record, unlike lost or stolen cash
Choice: debit cards, credit cards, digital wallets, and instant bank transfers
The Future of Cash
Cash isn’t gone completely, the RBNZ stresses it remains vital for some communities and as a backup in emergencies. But the trajectory is clear: ATMs are disappearing, more cafés and retailers are going “card only,” and public transport in major cities is already cash-free.
If you are used to paying in cash or writing cheques, the switch may feel abrupt. But most people find it quick, safe, and convenient - part of why New Zealand is considered one of the world’s most cashless economies.
Kia ora and welcome to New Zealand!
Mobile Relocation connects you with what you need to thrive in New Zealand. Contact us today to talk about how we can carry your relocation burden.
If you are a recruiter or HR Professional bringing international talent to NZ Mobile Relocation has a range of settlement support services to suit your candidates and your business - from baseline support to meet Immigration New Zealand’s AEWV Accreditation requirements (Kiwi Launch Pad) through to personalised programmes to support your most valued international employees.
Bridget is a New Zealander who has lived and worked as a diplomat in Singapore and India. After experiencing all facets of the relocation experience, she founded Mobile to work with private individuals moving to NZ and leading local and international businesses bringing in offshore talent.
Source: www.mobile-relocation.com