HR in Aotearoa New Zealand

Our expat and migrant clients relocating for roles in NZ often ask us for an overview of the HR landscape in New Zealand.  So, we’ve collaborated with Kiwi HR Leader (and former expat), Wendy Baker - Group HR Manager, Brosnan Limited, to put together this guide. 

Are there minimum wage agreements for each industry?

Minimum Wage requirements – for all New Zealand. Current minimum wage rates » Employment New Zealand
Some industries have agreements, such as the public sector departments, e.g. teachers and nurses.
The Living Wage is a recommendation but is not officially legislated.

What does the remuneration package generally include? More base salary, STI or LTI oriented?

Generally, junior level employees have a base salary only. Short term incentives tend to be applicable for mid-level employees, while long term incentives tend to be more prevalent in senior level remuneration packages.

What benefits do employers offer in terms of sickness, provident fund and pension?

Minimum medical leave is legislated – additional medical leave on top of that is at the employer’s discretion. Sick leave » Employment New Zealand

New Zealand’s provident fund is called Kiwisaver, a voluntary retirement savings scheme. This is not compulsory for employees, however, the incentive for those who do opt in is employer matching to 3% of gross pay along with a government funded lump sum if savings criteria is met. KiwiSaver (ird.govt.nz)

New Zealand’s government funded pension is called New Zealand Superannuation and eligibility criteria apply. New Zealand Superannuation - Work and Income

What is the policy on paid leave and public holidays?

Minimum requirements are set out in legislation. Leave and holidays » Employment New Zealand

Are there any seniority-related benefits?

Depends upon the company or employer, but typically yes, employees will be eligible for more benefits as they become more senior in an organisation.

Is gender equality important in New Zealand?

Yes, although not as enshrined in legislation as Australia with their equal pay legislation. In New Zealand it is covered by the Human Rights Act 1993 under discrimination. Discrimination when hiring » Employment New Zealand

Are there any policies or programs to support work-life balance?

This tends to be employer based although there are legislated mechanisms to try and protect employees, such as mandated breaks and flexible working requirements Flexible work » Employment New Zealand

Are there any tax benefits linked to remuneration?

Not so much benefits as additional taxes!  Handling taxes with bonuses and benefits — business.govt.nz

How is learning managed and delivered by NZ employers?

There is no legal requirement for learning (the exception being qualifications that are necessary for a role), however most employers see the value of learning and will be supportive, as much as they can. Larger employers will be big enough to have an individual or team focused on learning and development within the organization and may offer programmes such as tuition/study reimbursement (full or partial) and/or time off.

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Bridget is a New Zealander who has lived and worked as a diplomat in Singapore and India. After experiencing all facets of the relocation experience, she founded Mobile to work with private individuals moving to NZ and leading local and international businesses bringing in offshore talent.

Mobile Relocation connects you with what you need to thrive in New Zealand.  
Contact us today to talk about how we can carry your relocation burden.  

Ready to move to New Zealand? Get our FREE Move to NZ Checklist.

Key challenges for expats in NZ roles

Many expats arrive in New Zealand filled with anticipation for the personal and professional opportunities awaiting them. However, embarking on a new role within a New Zealand business can pose challenges, particularly for those unfamiliar with the local context.

We recently asked leadership development and executive coaching specialist Sally Schmall, to shed some light on the biggest hurdles expats encounter as they strive to achieve their career goals and aspirations after moving to New Zealand.

What are the most common challenges expats face then transitioning into roles in New Zealand?

Naturally everyone is unique in their expectations, needs and hopes. I belong to an America Ladies Expat weekly walking group and what I commonly hear there – aside from career transition challenges - are three things.

1.     Firstly, it is the actual distance away from the rest of the world. You cannot easily hop on a plane and jump over to the US or Europe. It takes a solid 12-24 hours of flight time – and that is assuming you get luck and don’t have missed connections or re-routing - to get back home to visit loved ones. It’s one thing to look at a map and think “wow NZ is on the other side of the world this is going to be an amazing adventure” and while it is an amazing adventure - it's another thing to be standing here and realise just how complicated it is to get back to your family.

2.     The 2nd adjustment is that for many of us we are used to having things at our fingertips – whether it’s picking up a book for your book club, grabbing fresh fruit or finding a certain brand. Again, we are remote and exporting to NZ is very expensive and we do not have Amazon Prime and shipping takes a long time.

3.     Because NZ is a small island most Kiwis know one another from the time they are playing in a sandbox together. Their inner circle has existed for decades and it’s really quite lovely to see how they know one another’s life stories. On the flip side, while Kiwi’s tend to be friendly and polite, some expats experience feeling on the “outside” of those inner circles – bystanders listening to the group reminisce about high school.

What strategies do you recommend to expats working in the Kiwi businesses environment?

To begin with - slow down your pace and be intentional about building relationships with your colleagues.

Don’t wait for them to take the initiative to get to know you, reach out and set up coffees and be curious about their career trajectory. Many Kiwis have gone on an OE early in their career and have fascinating global experiences that help shape their perspective. At the same time they are very clear that NZ is unique and what works in London may not work here. Even if you have been hired for your global expertise, be sensitive that you cannot necessarily “lift and shift” what worked there to what will work here.

Another tip is to understand that the Kiwi business culture is influenced by the fact that NZ is part of the Asia Pacific business culture – and tends to be conflict avoidant. By conflict I mean direct, transparent communications that are perceived as abrupt. Yes does not mean yes as it might in the US business culture. It often means “I heard you and I’ll think about it”. When creating a business case or launching a new initiative you may have been hired to lead, it is important to really engage stakeholders individually first before gathering as a group and to really explore if there are any unspoken concerns or other perspectives to consider.

How can New Zealand employers set expat talent up for success?

Personally I found it incredibly helpful that the employer who recruited me to NZ provided a month of accommodation near the business and has a partnership with Mobile Relocation – and I'm not just saying that because you are interviewing me! When I first landed in NZ I did not have a car, I didn’t have an understanding of the landscape, the neighbourhoods, the difference from one side of Auckland to the other. The time I spent with my Mobile Resettlement Advisor driving me around and showing me different communities and sharing how to navigate the rental market (because you can’t buy property on a work visa which was surprising to me) was invaluable. The ongoing expat transition services are incredibly valuable because it takes time to get your bearings and adjust to your new reality.

What I think would also be useful for employer’s is to firstly really appreciate and validate that moving across the world to NZ is a major commitment and investment for the whole family. It is not a holiday. It is actually quite an exhausting process.

Provide Dual Career Services to support partners in strategically setting about their career search because if they are not satisfied and fulfilled in their career or personal transition then ultimately the person who was recruited will have increased stress and may begin to explore leaving. When businesses invest in dual career and family transition services they increase the likelihood of a successful transition, an engaged employee who can bring their best self to the role and  reduced attrition rates. An investment upfront reduces the investment in launching a new search for the role.

From a social perspective, intentionally set up a few dinners with other colleagues or leaders in the business and include the families. It’s really important for families to see and meet other people from the business and to begin extending their social circles as well. They need to feel that the sacrifices they made are worth it.

Successful expats often have highly qualified spouses or partners also seeking fulfilling work in New Zealand.  What is your advice to them?

1.     Ask your partner to inquire about Dual Career Services as soon as they become finalists. If the company does not have an established Dual Career programme, bake career coaching and transition services into the offer. Based on my experience leading the Dual Career Services Programme for the University of Michigan, I can honestly say it is a relatively small investment for employers and they are highly motivated when they extend the offer but may be less so inclined after an offer is accepted.

2.     Do not wait until you move here to secure support for your career transition. Be proactive in engaging career coaching services, learning about the market, understanding how to brand your capabilities to NZ businesses and begin setting up zoom informational interviews. Let prospective employers know you are on your way and you bring a solid set of experiences and capabilities to offer.

3.     In essence, Start crafting your network before you step off the plane.

You're an expat yourself, what surprised you most when you relocated to New Zealand?

I naively thought that because both countries had English as their first language that I wouldn’t experience a language barrier. However, the culture is so rich and diverse with Te Reo Maori and a lot of Kiwi slang that I simply didn’t understand. It was a daily learning experience that I hadn’t fully grasped - and I'm still learning.

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Sally Schmall, SPHR, MSW is a leadership development and executive coaching specialist with Catalyst Coaching, helping leaders navigate career transitions and shape their future success. If you are interested in speaking with Sally about coaching, she can be contacted at sallyschmallnz@gmail.com

Bridget is a New Zealander who has lived and worked as a diplomat in Singapore and India. After experiencing all facets of the relocation experience, she founded Mobile to work with private individuals moving to NZ and leading local and international businesses bringing in offshore talent.

Mobile Relocation connects you with what you need to thrive in New Zealand.  
Contact us today to talk about how we can carry your relocation burden.  

Ready to move to New Zealand? Get our FREE Move to NZ Checklist.

LBGTQ+ Relocation Realities

Relocating across borders can feel like diving into the unknown, filled with as much excitement as nerves. For LGBTQ+ folks, there are additional layers of complexity that many people might not even realize.   LGBTQ+ International Relocation Strategist Jess Drucker has identified the following unique challenges faced by LGBTQ+ individuals during an international move.

Safety First

We all want to feel safe where we live, but for LGBTQ+ folks, safety extends beyond physical security. It's about knowing if the country you're moving to has your back legally and socially. Are hate crimes a thing? Are people generally accepting of LGBTQ+ folks? Is same-sex marriage recognised? 

For LGBTQ+ individuals, grasping the legal environment of their destination is vital for their safety and well being. 

Transgender Considerations

Transgender individuals face distinct challenges related to their identity, such as ensuring the recognition of chosen names and pronouns, accessing hormone therapy or other medical treatments, and finding healthcare providers who are knowledgeable and supportive. The availability of gender-affirming healthcare and legal protections against discrimination are vital considerations.

Community Support

Communities come in all shapes and sizes, but for LGBTQ+ folks, finding your people in a new place can be a game-changer. The inclusivity of the LGBTQ+ community in the destination country plays a significant role in creating a sense of belonging.  Isolated communities may offer limited resources and social connections, while vibrant and diverse communities can provide invaluable support and solidarity. Having a support network can make all the difference in the world.

Workplace Inclusivity

Coming out at work can be a daunting prospect, especially in professional environments. LGBTQ+ individuals may fear repercussions from colleagues or worry about the level of support provided by their employer. Ensuring workplace policies and culture are inclusive and supportive is essential for fostering a safe and welcoming environment.

Housing Discrimination

Finding a place to live is tough enough without worrying about discrimination based on who you love or how you identify. Renting or buying, LGBTQ+ folks can face hurdles when it comes to finding a safe and welcoming home.

Limited legal protections and societal biases can make finding suitable housing a challenge, with concerns ranging from rental discrimination to safety in residential neighbourhoods.

Educational Environment

Children of LGBTQ+ parents or LGBTQ+ youth themselves can face bullying and discrimination in schools. It's crucial for education providers  to have policies in place to  address and prevent bullying based on sexual orientation or gender identity.  Ensuring LGBTQ+ students feel safe and supported is crucial for their well-being and academic success. 

For LGBTQ+ individuals, international relocation comes with additional hurdles not faced  by others..  By recognizing and addressing the unique challenges, and with awareness and support from the community we can strive towards creating a more inclusive and supportive global community where everyone, regardless of sexual orientation or gender identity, feels welcome.

Jess recently interviewed Mobile Relocation Principal, Bridget Romanes about her expat experience and NZ as a destination for aspiring relocatees.  To learn more, listen to Jess & Bridget’s podcast here or on Apple podcasts.

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Jessica Drucker 🏳️🌈 is an LGBTQ+ International Relocation Strategist and founder of Rainbow Relocation Strategies. Her mission is to empower queer folks and their families to move, live and thrive abroad.

Bridget is a New Zealander who has lived and worked as a diplomat in Singapore and India. After experiencing all facets of the relocation experience, she founded Mobile to work with private individuals moving to NZ and leading local and international businesses bringing in offshore talent.

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Mobile Relocation connects you with what you need to thrive in New Zealand.  
Contact us today to talk about how we can carry your relocation burden.  

Ready to move to New Zealand? Get our FREE Move to NZ Checklist.

5 Tips to Reduce Stress for New International Hires

Relocating to a new country for work can be an exciting experience.  It can also be incredibly stressful, ranking as high as dealing with a major illness on the Holmes and Rahe Stress Inventory.

Employers play a crucial role in ensuring the well-being of their international employees during this transition.

Here are five tips for New Zealand employers to ease the stress of relocation:

1. Understand Their Needs

Take the time to understand the unique requirements of your new team members and their families. Offering tailored support for housing, transportation, and other logistical matters shows your commitment to their success and eases their transition to New Zealand.

2. Create a warm welcome

A workplace culture that embraces diversity and fosters inclusivity is essential for success. Empower existing staff with the necessary knowledge and empathy to support their international colleagues. Not only will this foster a sense of belonging but it will also reduce feelings of isolation and anxiety among new employees.

3. Support language skills

For many migrants arriving in New Zealand, English may not be their first language. Support their success and build their confidence by offering language classes. Just as important, is providing insight into Kiwi culture, making it easier to adapt to our unique customs and workplace culture.

4. Keep the Conversation Flowing

Open lines of communication are essential for building trust, and reducing stress.

Check in regularly with your new team members. Allow them to share concerns and issues openly and honestly and encouage them to ask for support if needed.

Assigning a mentor or buddy to new international staff members is a great way to ensure they have support to navigate challenges as they settle into their new role.

5. Foster Connections

Encourage new staff to engage in team-building activities and networking events. Support them in making connections within the workplace by facilitating interactions with colleagues. Building relationships at work, whether personal or professional, fosters a sense of belonging and collaboration.

Supporting international staff isn't just about doing what's right; it's smart business too. By prioritising the well-being of their new employees, New Zealand organisations not only improve employee retention and productivity but also enhance their reputation among top talent globally.

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If you are a recruiter or HR Professional bringing international talent to NZ, Mobile Relocation has a range of settlement support services to suit your candidates and your business - from baseline support to meet Immigration New Zealand’s AEWV Accreditation requirements (Kiwi LaunchPad) through to personalised programmes to support your most valued international employees.

Bridget Romanes is a New Zealander who has lived and worked as a diplomat in Singapore and India.  After experiencing all facets of the relocation experience, she founded Mobile to work with private individuals moving to NZ and leading local and international businesses bringing in offshore talent.

AEWV Re-accreditation: Are you prepared?

Since its inception in 2022, Immigration New Zealand's Accredited Employer Work Visa (AEWV) programme has granted accreditation to over 20,000 employers and has approved over 30,000 AEWV visas for workers to come to New Zealand.

The initial employer accreditation was a fast-track process but, given the recent issues with migrant exploitation and the de-accreditation or suspension of nearly 200 employers, INZ will be taking a much tougher approach to employers seeking re-accreditation.

As a result, many of our employer clients are already starting to prepare for AEWV re-accreditation.

Here are some key points to consider if you are starting this process:

1. Review the requirements: Familiarize yourself with the current AEWV program requirements and obligations. Given that immigration policies and guidelines may have changed  since your initial accreditation, it's essential to ensure that you still meet all necessary criteria.
   
   

2. Gather documentation: Collect all the necessary documentation and evidence required for reaccreditation, such as financial statements and employment contracts. One of the unique AEWV requirements - that employers must provide comprehensive resettlement information to visa holders - is an easy one for employers to miss as it is outside core HR practice for many. Clients using our digital solution, Kiwi Launch Pad, for providing resettlement information receive monthly reports to ensure compliance with this requirement.
   
   

3. Assess compliance: Conduct an internal assessment to ensure compliance with all program requirements. Confirm that you  meet minimum remuneration thresholds, provide suitable working conditions, and adhere to any other obligations outlined by Immigration New Zealand.
   
   

4. Address any issues: If you identify any areas where your organization may fall short of AEWV requirements, take steps to address these before undergoing the re-accreditation process. This may involve implementing corrective measures, updating policies and procedures, or seeking guidance from a registered immigration advisor.

To learn how we can support you to meet your AEWV employer resettlement obligations, connect with Mobile’s Principal and Founder, Bridget Romanes.

If you also need the advice of a licensed immigration advisor for your re-accreditation we are happy to connect you with reputable providers.

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Bridget is a New Zealander who has lived and worked as a diplomat in Singapore and India. After experiencing all facets of the relocation experience, she founded Mobile to work with private individuals moving to NZ and leading local and international businesses bringing in offshore talent.

Understanding and overcoming the hurdles of relocating

2024 will be an exciting year for the many expats, migrants and returning Kiwis relocating to Aotearoa New Zealand.  Perhaps a professional opportunity or financial stability awaits. It may be an improvement in their quality of life or the excitement of new personal experiences.

Whatever the reason for seeking out a new role abroad, it is important to acknowledge and understand the stress and common mental health challenges associated with such a move. From adapting to unfamiliar customs to handling logistical puzzles, relocating to a different country is not just about packing bags – it's about navigating an emotional rollercoaster. 

What are the challenges?

Managing logistics

The logistical aspects of international relocation, including visa applications, housing arrangements, and navigating important admin processes, can be daunting. The complexities of these requirements and the necessary paperwork, coupled with the uncertainty of a new environment, contribute to stress levels. Financial considerations, such as currency exchange rates and the cost of living, can add an extra layer of pressure.

Our advice: Begin your research as soon as possible, seeking professional advice, and download our detailed checklist to help streamline the logistical aspects of relocation.

Adapting to a new culture

One of the biggest challenges when relocating can be the adjustment to a new cultural environment - from the language and customs, to social norms and daily routines. The initial excitement of exploring a new culture can quickly become overwhelming and give way to a sense of isolation.  

Our advice: Engage in cultural immersion activities, join local clubs, and seek language lessons to build your communication confidence.

Building new social networks

Leaving behind familiar surroundings, friends, and family can take a toll on one's emotional well-being. The distance from loved ones, coupled with the challenges of establishing new connections, can lead to feelings of loneliness and homesickness. The emotional rollercoaster of adjusting to a different time zone, missing significant events back home, and coping with the loss of routine can be overwhelming.

Our advice: Establish a support network, stay connected with those back home through a regular call routine and social media.  Also, be sure to spend time doing something that you enjoy and makes you happy -a little self-care goes a long way.

Navigating a foreign work environment

Every country has its unique work culture and professional etiquette. For expats and migrants, comprehending and adjusting to these subtleties can pose a challenge. These challenges may lead to feelings of inadequacy or isolation in the workplace, contributing to stress, anxiety, and potentially leading to burnout.

Our advice: Be patient and proactive! Observe workplace dynamics and communication styles, seek guidance from experienced colleagues, and openly communicate any concerns or struggles.

An Uncertain Future

The uncertainty of the future, including concerns about long-term settlement, financial stability, and cultural integration, can be a constant source of stress. The fear of the unknown and the pressure to build a stable life in a foreign country can create anxiety about the long-term success of the relocation.

Our advice: Set realistic expectations both personally and professionally, embrace the unpredictability associated with an international move and take a moment to celebrate the small achievements along the way.

Embarking on an international relocation opens doors to a world of opportunities, but it comes with challenges. Understanding and addressing these, and implementing coping strategies is vital for navigating the emotional landscape of relocation with resilience.  Seeking support, staying adaptable and approaching the experience with an open mind are key ingredients to a successful and fulfilling international relocation.

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Mobile Relocation connects you with what you need to thrive in New Zealand.  

Contact us today to talk about how we can carry your relocation burden.  

If you are a recruiter or HR Professional bringing international talent to NZ, Mobile Relocation has a range of settlement support services to suit your candidates and your business - from baseline support to meet Immigration New Zealand’s AEWV Accreditation requirements (Kiwi LaunchPad) through to personalised programmes to support your most valued international employees.

Bridget Romanes is a New Zealander who has lived and worked as a diplomat in Singapore and India.  After experiencing all facets of the relocation experience, she founded Mobile to work with private individuals moving to NZ and leading local and international businesses bringing in offshore talent.

Maximising your holidays - the Kiwi way

Well, the Christmas lights have dimmed, and the summer sun is slowly setting on those wonderful beach days. Back to the grind, right? As we shake off the holiday mode and head back to our desks, there's this universal itch to do one thing – plan the next escape.

Thankfully we don't have to wait too long!

In this blog, we outline the stories behind New Zealand's public holidays and share some tips on how savvy Kiwis strategically use these days and a bit of leave to score extra weeks of holiday time every year and ultimately achieve the work-life balance that attracts so many expats and returning Kiwis to NZ.

What public holidays can I look forward to?

Waitangi Day, 6 February

Waitangi Day commemorates the first signing of New Zealand’s founding document: Te Tiriti o Waitangi (The Treaty of Waitangi) on 6 February 1840. It is recognised as New Zealand’s national day, when the Partnership between Maori and the Crown was formalised.

This year Waitangi Day falls on a Tuesday so, if you also take annual leave on Monday 5 February you get to enjoy an extra long weekend.

Good Friday and Easter Monday, March-April

In Christianity, Good Friday and Easter Monday are special days because they remember when Jesus was crucified and then came back to life.
Together they form a four-day weekend, which many Kiwis use for a quick trip or to visit family in different parts of the country.

The dates change every year, and it can get a bit technical because they're connected to the March equinox. But to keep it simple, Easter weekend is the weekend after the first full moon once autumn starts (spring in the Northern Hemisphere).

So, this year, Good Friday is on March 29, and Easter Monday is on April 1. Time to plan something fun! 🐣🌷

ANZAC Day, 25 April 

ANZAC Day is a day we remember with solemn morning services. These services honor the soldiers from Australia and New Zealand, known as ANZACs, who landed at dawn in 1915 during World War I on the Gallipoli Peninsula in Turkey. This battle, called the Gallipoli Campaign, resulted in siginficant casualties.

Even though ANZAC Day started to remember this specific battle, it has grown into a day where we take pride in our nation and show respect for all New Zealanders who served in wars outside our country. It's a day to honor and remember their bravery and sacrifice. 🌅🌺

ANZAC Day falls on a Thursday this year, meaning if you take the Friday off work you will enjoy a 4 day weekend.

Kings’s Birthday, 1st Monday of June

As part of the British Commonwealth, we celebrate the reigning monarch's birthday every year.  This year we will observe the birthday of King Charles III on Monday 3 June, though interestingly his actual birthday on November 14.

Matariki, mid-winter from late May to early July

Matariki marks the start of the Māori New Year. Signified by the Matariki cluster of stars reappearing in our night sky, this is a time to reflect on the past year, celebrate the present, and plan for the year ahead.

As we follow the Maori lunar year to celebrate, the date changes on the regular calendar.
This year, the special public holiday to celebrate Matariki will be on Friday, June 28. If you want to know more about Matariki, just click here. 🌌🎉

Labour Day, 4th Monday of October

In New Zealand, Labour Day was first marked in 1890 with parades of workers in the main city centres celebrating their right to an 8-hour working day.

Nowadays Kiwis enjoy it as the first public holiday as we come out of winter and It’s also the traditional time to start planting your vege garden!

This year Labour Day will be acknowledged on Monday 28 October.

Christmas Day and Boxing Day, 25-26 December

Christmas is a long-standing tradition in New Zealand, dating back to the arrival of European settlers who brought Christianity to the country. Typically, families and friends come together on Christmas Day, either at the beach, sharing food and presents.

The term "Boxing Day" originates from an English tradition where employers would give bonuses, like money, food, or clothes, in a box. Nowadays, December 26 is renowned for shops offering fantastic deals during sales.

New Year’s Day and the day after, January 1-2

January 1 marks the first day of the Gregorian calendar, precisely one week after the previous year's Christmas Day. Both January 1 and 2 are public holidays.

Given that New Zealand is among the first countries to witness the sunrise and embark on a new day, there's a unique sense of excitement in being among the first to welcome a new year!

Regional Anniversary Holidays (varies by region)

Each provincial district has its own individual anniversary day celebrating the first settlers and colonists. The individual dates vary and are spread throughout the year and some coincide with other public holidays, creating long weekends without needing to take annual leave! Click here for the specific date for your region.

How to get extra holiday time

Tip 1- Monday-ised holidays…

If a holiday lands on the weekend, the next Monday becomes our day off. So, if you decide to take Tuesday to Friday off, you get a cool 9 days away from work. That's more than enough time to hop over to Australia or the Pacific Islands, or plan a decent road trip around Aotearoa. 🗺️🌴

Tip 2 - Link up public holidays

The 2024 Christmas + New Year break has potential to give you over 2 weeks of holiday, depending on the annual leave you still have available to take.

This year Christmas Day falls on a Wednesday with the Boxing Day public holiday following on Thursday, 26 December. The New Year’s Day public holiday falls on Wednesday, 1 January 2025 with the Day after New Year’s Day on Thursday, 2 January 2025.  

So, book six days of annual leave (23, 24, 27, 30, 31 December and then 3 January) and will enjoy a total of 16 days off. That is a wonderful, long Summer break! 

Happy planning!

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Mobile Relocation connects you with what you need to thrive in New Zealand.  
Contact us today to talk about how we can carry your relocation burden.  

Bridget Romanes is a New Zealander who has lived and worked as a diplomat in Singapore and India.  After experiencing all facets of the relocation experience, she founded Mobile to work with private individuals moving to NZ and leading local and international businesses bringing in offshore talent.

Ready to move to New Zealand? Get our FREE Move to NZ Checklist.

Its not just Christmas in New Zealand.

January holds a special place for New Zealanders, akin to August's significance for Europeans – a time when we're all drawn to the sun and seaside.  Many Kiwis embark on an extended holiday, stretching from Christmas through the end of January.

During this period, New Zealand takes a collective break, with corporate offices closing before Christmas and reopening in the second week of January. Construction and tradespeople relish an extended break, schools are out for summer, and there's a shared sense of relief as the holiday season unfolds.

For those new to New Zealand, here's what it means:

Schools

Summer holidays start in the 2-3 weeks leading up to Christmas, with students not returning for 6-7 weeks. While many schools begin the first term of the new school year the week beginning January 30, other schools delay their return until February 7 after the long Waitangi weekend.  School staff also take a break, so many offices won't open until a few days before school resumes. 

Real Estate

The sector seizes the holiday opportunity, closing from the week starting December 18 until approximately the second week of January. Some agencies may have minimal staff working but property inspections will be limited, if possible.  New properties typically come back on the market around the middle week of January.

Given this is also a time when Kiwis explore their own country, many AirBnB properties, or short term accommodation may be booked out by locals for summer, putting pressure on available rental properties. 

Banks

All bank branches will be closed on Christmas Day and New Years Day while many, excluding those located in shopping malls, will be closed through to Sunday 7 January. 

All New Zealand banks operate a free phone contact centre though this will also be closed on Christmas Day and New Years Day, and operating at reduced hours until Monday 8 January.

There are plenty of ATM machines (cash machines) throughout the country and if you are registered for Internet Banking you can continue to access your accounts 24 hours a day.  

In summary, if you are new to NZ, navigating a lengthy, warm January in New Zealand calls for patience.  Plan to visit potential schools, view possible rental properties and meet with a banking advisor towards the end of January/early February when Kiwis return to work rested and sun-kissed.

Everything will be ‘hunky dory’ (okay!) if you embrace the slower pace, take time for rest and rejuvenation, connect with others and enjoy the beautiful scenery, rivers and beaches of this fabulous country.
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Mobile Relocation connects you with what you need to thrive in New Zealand.  
Contact us today to talk about how we can carry your relocation burden.  

Bridget is a New Zealander who has lived and worked as a diplomat in Singapore and India.  After experiencing all facets of the relocation experience, she founded Mobile to work with private individuals moving to NZ and leading local and international businesses bringing in offshore talent.

Ready to move to New Zealand? Get our FREE Move to NZ Checklist.

The flavours of a Kiwi Summer

Christmas decorations have appeared, the weather is finally warming up and the excitement for summer is building.

While there’s plenty to look forward to at this time of year - holidays with loved ones, great weather, and long days at the beach - nothing can top the delicious delights that a New Zealand summer offers. 

Here are few of our favourite quintessential Kiwi summer foods to enjoy:

NZ Seafood

Although generally available all year round, summer is a great time to get in the water to dive and collect kaimoana (food that has been gathered from the sea). 

Think Crayfish, Paua, Mussels, Kina (Sea Urchin)

One of our favourite seafood to enjoy is crayfish. Crayfish are in the same family as lobsters, so they taste similar. If you want to enjoy this delicacy and don’t want to get in the water yourself, you will find it at most fishmongers, and many restaurants.

If you are looking to sample seafood unique to New Zealand, then this is the perfect time of year to sample kina - a sea urchin that’s endemic to our country. Kina is an acquired taste that divides seafood lovers. Those that do enjoy the flavour describe it as rich, sweet, briny, creamy and undeniably oceanic. Lovers of kina often enjoy the food raw and fresh, having just dived for it. For those that are not quite as brave, you can find it served in a variety of ways in many quality restaurants throughout the country.

Cherries

Nothing signals the season quite like the arrival of these glossy red baubles.

Only available for a short period during December & January, Cherries can be found in all supermarkets, fruit markets and also at roadside fruit stalls throughout the country.

The undisputed cherry growing capital of New Zealand is the Central Otago town of Cromwell, which is bursting with orchards specialising in stone fruit.
As well as hosting an annual Cherry Festival in December, there is also a hotly contested National Cherry Stone Spitting Championship.

Strawberries

Strawberries are a staple in the Kiwi summer diet. Big, red and delicious, they are incredibly versatile. Teamed with trifle or pav, served with ice cream, blended in smoothies or devoured straight from the punnet ,New Zealanders will enjoy more than 300 tonnes of strawberries during the warmer months.

As well as being able to purchase them at supermarkets, farmers markets and fruit stalls, many strawberry growers allow ‘Pick your own’, which can make for a fun (and yummy) day out.

Pavlova

Despite what Australians may say, pavlova originated in New Zealand! This incredible dessert features a base of meringue which is then smothered in whipped cream and fresh fruit. It’s decadent and delicious.

Pavlova is somewhat of a summer tradition and is often part of a big family Christmas lunch.

Fish and Chips

A bonafide Kiwi favourite, Fish ‘n’ Chips are all about the location - best enjoyed while sitting on a New Zealand beach on a balmy summer evening.

Freshly caught Snapper, Tarakihi and Hoki are the most common types of fish used, which is then battered and deep fried. Be sure to order enough chips for everyone!  Then, grab some Watties tomato sauce, unwrap the newspaper parcel of fried goodies and enjoy with some fresh white bread (for a chip ‘butty’).

A word of warning - don’t be tempted to throw a spare chip to the gathering seagulls as that will be the end of your peaceful picnic!

Hokey Pokey Ice cream

Nothing beats soaking up the sun on a waterfront stroll while savouring an ice cream in a cone.

Hokey Pokey is one of NZ’s top selling ice creams and can be found at almost every dairy (corner store) in the country.  A uniquely Kiwi flavour, it is essentially vanilla ice cream packed full of chunks of honeycomb toffee.  It’s sweet, satisfying and rather addictive!

Fruju Ice blocks

If ice cream is not for you, grab a Fruju.

Simply put, a Fruju is like a fruit juice frozen on a stick and is an emblem of the New Zealand Summer. 
With their juiciness, icy crunch and fruity flavours (Pineapple Crush, Grapefruit & Lemon and Orange Rush), they are the ideal refreshment on a hot day. 

Wherever in New Zealand you find yourself, be sure to indulge in some of the regional delights that are on offer and enjoy the flavours of a Kiwi summer.

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Mobile Relocation connects you with what you need to thrive in New Zealand.  
Contact us today to talk about how we can carry your relocation burden.  

Bridget is a New Zealander who has lived and worked as a diplomat in Singapore and India.  After experiencing all facets of the relocation experience, she founded Mobile to work with private individuals moving to NZ and leading local and international businesses bringing in offshore talent.

Ready to move to New Zealand? Get our FREE Move to NZ Checklist.

How to build the business case for relocation and resettlement support

The savvy international recruiters and HR teams we work with know the value of providing a professional resettlement programme for international talent relocating to take up roles in New Zealand companies. The benefits to wellbeing and speed to effectiveness are evident to professionals working on the frontline with international talent, and it removes hours of candidate care from their workload.

But managers will demand a rigorous business case to allocate a budget for an additional employee benefit like this.

Here’s a summary of key insights from the Impact Group’s new ‘2023 People Perspectives on Relocation’ research, building a compelling data-driven rationale for investing in getting migrants and expats settled in New Zealand quickly and efficiently.

Expats and migrants tell us that resettlement support is crucial.  A significant 70% of respondents would have benefited from additional assistance to help settle in and feel at home again.  

International relocation has a significant impact on employee wellbeing. 56% of employees experienced emotional or personal challenges that lasted three months or longer following the move. 

Engaging external resettlement support is more effective. 41% were uncomfortable or very uncomfortable sharing personal challenges related to the move with their manager/HR.  Problems that aren’t evident can’t be solved, and a skilled resettlement provider knows how to build a ‘fast trust’ relationship that will address issues before they become major.

Addressing family needs boosts employee success.  Employees and families were four times more likely to consider their relocation a success if they had access to family support services, like help with finding housing and schooling.

Supporting wellbeing improves performance. ⅗ of international assignees said the emotional challenges of moving affected their ability to focus on work. One out of five said the effect was significant or very significant. Investing in professional support reduces this risk.

So, if your business has budgeted for relocation costs like airfares, shipping or temporary accommodation, doesn’t it make sense to protect this investment by also investing in a resettlement support programme to ensure the expat or migrant employee can actually perform optimally once they are on the ground in New Zealand?

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If you are a recruiter or HR Professional bringing international talent to NZ Mobile Relocation has a range of settlement support services to suit your candidates and your business - from baseline support to meet Immigration New Zealand’s AEWV Accreditation requirements (Kiwi LaunchPad) through to personalised programmes to support your most valued international employees.

To book a demo of Kiwi LaunchPad, or to better understand how Mobile can help you to ensure you are offering the right resettlement services for your candidates and your business, contact our Principal Bridget Romanes.

Bridget is a New Zealander who has lived and worked as a diplomat in Singapore and India.  After experiencing all facets of the relocation experience, she founded Mobile to work with private individuals moving to NZ and leading local and international businesses bringing in offshore talent. 

How do expats in New Zealand achieve their career goals?

Many expats arrive in New Zealand excited about both the personal, and professional opportunities presented to them. But navigating a new role in a New Zealand business when you are not familiar with the local context can be challenging.

In this expert interview we chat with leadership development and executive coaching specialist Sally Schmall to discuss some of challenges expats face as they pursue their career goals and aspirations in New Zealand.

Sallys’s advice will include:

• The most common challenges expats face then transitioning into roles in New Zealand.

• Strategies for expats working in the Kiwi businesses environment

• How New Zealand employers can set expat talent up for success.

• Advice for those expats who have highly-qualified spouses or partners also seeking fulfilling work in New Zealand

If you are interested in speaking with Sally about coaching, she can be contacted at sallyschmallnz@gmail.com

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If you are a recruiter or HR Professional bringing international talent to NZ Mobile Relocation has a range of settlement support services to suit your candidates and your business - from baseline support to meet Immigration New Zealand’s AEWV Accreditation requirements (Kiwi LaunchPad) through to personalised programmes to support your most valued international employees.

To book a demo of Kiwi LaunchPad, or to better understand how Mobile can help you to ensure you are offering the right resettlement services for your candidates and your business, contact our Principal Bridget Romanes.

Bridget is a New Zealander who has lived and worked as a diplomat in Singapore and India.  After experiencing all facets of the relocation experience, she founded Mobile to work with private individuals moving to NZ and leading local and international businesses bringing in offshore talent. 

What does it cost to live in Auckland?

Relocating to Auckland, New Zealand's largest city, offers expats and migrants an enviable lifestyle. The city combines the energy and vibrancy of a major urban centre with the stunning natural beauty that surrounds it, including harbours, islands, beaches, forests, and volcanic cones. Nonetheless, it's essential for new arrivals to have realistic expectations regarding the cost of living, which may differ significantly from their home country. 

Here are the top 5 things we discuss with our clients to help them budget for life in Auckland:

Rent

Housing is relatively expensive in New Zealand, and this is especially true for rental properties. 

While overall rental prices across the nation remain relatively stable, Auckland's rental market is still reaching record highs according to the latest Trade Me Rental Price Index, 

For instance, in September, the median weekly rental for a three to four-bedroom house was $770, while a one-bedroom apartment in the CBD averaged $650 per week.  Factors such as proximity to the CBD, good transport links, school zones, and amenities influence pricing so properties in many areas will be well above these median levels.

Utilities

Budgeting for essential services like electricity, gas, and internet is necessary as they are not often included in the weekly or monthly rental payment. Costs are usage-based and can vary depending on the property's location, size, and the number of users. 

It's advisable to compare plans and offers from multiple providers before signing up, as many offer a variety of contract options.  For example some electricity companies offer ‘1 hour free power’ each day which can be a real money saver if you can schedule high-electricity use activities like using a dryer or over during that period.

Transportation

Auckland's public transport system includes trains, buses, ferries, and, starting in 2024, upgraded light rail. 

If planning to commute frequently to the CBD, public transport offers affordable options, including discounts with the Auckland Transport HOP card.

If you prefer to drive, or plan on purchasing a car, in addition to the vehicle cost, you need to factor in fuel, insurance, servicing, and parking costs (which can range from $5-$10 per hour in the city centre depending on location and the time of day you enter and exit the car park).

Something else to consider is if a rental property doesn’t come with a parking spot you may also need to purchase a residents parking permit for your neighborhood.  

Groceries

The three large supermarket chains New World, Countdown and Pak ‘n’ Save are located in most Auckland suburbs and this is where you will find your everyday groceries and personal items.  There is also a Costco store if you want to buy in bulk.

Prices can differ from store to store and season to season so it can be worthwhile comparing the cost of your grocery list using the supermarket websites.

Some suburbs also have fruit and vegetable stores where produce may be cheaper and there are often weekend farmers markets throughout Auckland which can be good for sourcing local produce and Artisan goods.

Insurance

It is important to factor in the cost of any insurance you require when calculating your monthly expenses.   If you plan to purchase a vehicle then car insurance is a necessity, as is contents insurance if living in rental accommodation.

Although the landlord will have insurance for the building it is the tenant’s responsibility to take out contents insurance to cover their own furniture and personal effects.   Whilst this isn’t a compulsory cost, it is highly recommended - the monthly cost depends on the replacement value of your belongings.

New Zealand has a public healthcare system so paying for private health insurance is not a requirement and many New Zealanders do not have it.   It is something you can consider though if you wish to gain fast access to the private healthcare system for non-urgent conditions.

In summary, understanding the costs of living in Auckland goes beyond financial awareness.  It is essential for practical reasons and can also have a profound impact on your overall experience and success in this vibrant city. 

It allows you to make informed decisions regarding your budget, lifestyle choices, and housing options and empowers you to plan and manage your finances effectively. ensuring that your transition to Auckland is as smooth as possible.
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If you are a recruiter or HR Professional bringing international talent to NZ Mobile Relocation has a range of settlement support services to suit your candidates and your business - from baseline support to meet Immigration New Zealand’s AEWV Accreditation requirements (Kiwi LaunchPad) through to personalised programmes to support your most valued international employees.

To book a demo of Kiwi LaunchPad, or to better understand how Mobile can help you to ensure you are offering the right resettlement services for your candidates and your business, contact our Principal Bridget Romanes.

Bridget is a New Zealander who has lived and worked as a diplomat in Singapore and India.  After experiencing all facets of the relocation experience, she founded Mobile to work with private individuals moving to NZ and leading local and international businesses bringing in offshore talent. 

Mastering the Art of International Recruitment: Managing Immigration and Relocation

International recruitment is a dynamic and challenging field.  There’s a delicate balance between finding the right talent, then navigating immigration and relocation requirements to get candidates established in New Zealand in a way that accelerates speed to effectiveness in their new role.

In this blog post, we'll share secrets from some of the successful international recruiters we work with, and their insights about the value of digital resettlement tools for preparing candidates to live in New Zealand.

Embrace Technology

One of the most significant advancements in international recruitment is the integration of technology. Recruiters have harnessed the power of applicant tracking systems (ATS), video conferencing, and collaboration tools to streamline administrative processes. 

Kiwi Launch Pad, the comprehensive digital platform for new migrants, funded by employers and designed to provide essential information for a seamless, successful settlement experience in New Zealand, now extends its technological benefits to recruiters supporting international candidates to relocate.

Featuring a user-friendly interface Kiwi Launch Pad, enables newcomers to independently work through essential tasks like setting up a bank account and researching housing.

93% of international recruiters said Kiwi Launch Pad saved them time and work.  It enhanced candidate care, meaning recruiters dealt with fewer individual questions about relocation.

Understand Immigration and Visa Processes

Navigating the immigration and visa processes is a critical aspect of international recruitment.

In New Zealand the penalties on employers for mistakes with immigration can be significant:
- By law, only licensed immigration advisors can provide immigration advice to candidates.
- Most employers recruiting offshore must be accredited by the New Zealand government, which involves a raft of mandatory requirements.

Working with external experts is often a wise strategy. Candidates receive accurate guidance which reduces the risk of visa problems and delays.

Technology can also help.  Kiwi Launch Pad ensures employers meet Immigration NZ’s mandated requirements to provide resettlement information to migrants, avoiding possible penalties.

100% of international recruiters using Kiwi Launch Pad said its compliance solution  was super-important to them.

Master Intercultural Communication

International recruiters must communicate effectively with candidates from various cultural backgrounds.

This includes understanding differences in communication styles, and business practices, as well as being self-aware about the idiosyncrasies of Kiwis and how our recruitment processes might differ from what overseas candidates expect.  

Time Zone Management

International recruitment involves dealing with candidates and clients across multiple time zones. New Zealand’s unique timezone makes this a particular issue for Kiwi international recruiters!

Effective time zone management is essential for scheduling interviews, coordinating meetings, and addressing urgent issues promptly. Scheduling software and tools like timeANDdate can simplify this task

Build Global Networks

Successful international recruiters understand the importance of building a global network of contacts. This network includes industry professionals, cultural experts, and international job boards. These connections can provide valuable insights and resources for finding candidates. 

For example we worked on one international recruitment project where the recruiter leveraged Kiwi networks in London (NZ Businesswomen's Network, KEA and even NZ House) to reach people who had an interest in our country.

Conclusion

International recruiters play a pivotal role in connecting employers with talented individuals from around the world. While it’s complex work, these professionals have adapted to the challenges of the field by leveraging technology, and embracing cultural diversity and a global outlook. As international recruitment continues to evolve, so too will the strategies and tools used to cope with administrative tasks, making the process smoother and more efficient for busy recruiters.

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If you are a recruiter or HR Professional bringing international talent to NZ Mobile Relocation has a range of settlement support services to suit your candidates and your business - from baseline support to meet Immigration New Zealand’s AEWV Accreditation requirements (Kiwi LaunchPad) through to personalised programmes to support your most valued international employees.

To book a demo of Kiwi LaunchPad, or to better understand how Mobile can help you to ensure you are offering the right resettlement services for your candidates and your business, contact our Principal Bridget Romanes.

Bridget is a New Zealander who has lived and worked as a diplomat in Singapore and India.  After experiencing all facets of the relocation experience, she founded Mobile to work with private individuals moving to NZ and leading local and international businesses bringing in offshore talent. 

One year in, Ange offers 5 tips for businesses relocating international talent to NZ

During the 12 months I have been in the role of ‘Operations Guru’ I’ve been able to reflect on my own experiences of relocating - specifically what support we were given, versus what we actually needed.

Because of this personal experience I have an added respect and appreciation for the NZ businesses and organisations our team works with. Each one of our clients understands that for their international employees to succeed professionally, they need to support them to succeed personally, and they are committed to making that happen.

Here are my 5 tips for business to succeed when relocating international talent to NZ:

Get to know your new employee.

This sounds like such a small task, but it is often overlooked. It is important to get to know your new staff member as a person and understand the journey that is ahead for them. Take the time to ask some simple questions:
- Is this their first relocation?
- How do they feel about what is ahead?
- What is their key concern or worry?
- Who are they leaving behind?

Finding out some basic information helps organisations be better prepared for their new team members arrival, understand what challenges may lie ahead and what additional support might be required.

Arrange accommodation.

Every international worker arriving on our shores deserves to know they have a warm, clean, safe place to sleep. Every organisation bringing workers in to our country should be facilitating this.
Depending on their preferences and budget, this may involve renting a home or apartment on their behalf, or possibly arranging temporary accommodation until they find something more permanent. Ensure this is sorted well in advance of their arrival so they have peace of mind as they prepare to move.

Allow flexibility.

Relocating is a challenging experience. Being required to start work immediately without having completed the important tasks of setting up a bank account, getting an EFTPOS card, registering for an IRD number, or understanding transport options for getting to and from work adds further stress to that challenge.

Be flexible in accommodating the needs of your International talent. Consider adjusting work schedules when they first arrive and allow time for them to find their feet and explore their new surroundings.

Provide a welcoming, supportive work environment.

Can you remember your first day on a new job and how you felt?
Imagine if that job was in a new country, far from home, and required you to communicate in a language you were not confident using. For many International workers that is what they face when moving to New Zealand.
Ensuring your business, and your staff, are prepared for their new team members arrival is critical. Your induction should catering for cultural and language differences and your team should offer an inclusive workplace culture that embraces diversity. Consider having a mentor or buddy to help newcomers settle in and navigate administrative task , and provide opportunities for your new employees to learn about New Zealand's culture and traditions.

Keep communicating.

It's essential to maintain open lines of communication with your relocated employees throughout the whole process - including after their arrival. Their needs and concerns will evolve over time so encourage them to share these with you and be prepared to address them.
Also, when the time is right, ask for feedback - what worked and what didn’t? This allows you to assess the effectiveness of your strategies and adapt as needed to ensure the well-being and productivity of your international talent

When business prioritize the holistic well-being of their international team members not only do they create a successful workforce but also a more inclusive and thriving workplace culture. Invest the time and resources to get it right - for both your international employee’s well-being and your company’s success.

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If you are a recruiter or HR Professional bringing international talent to NZ Mobile Relocation has a range of settlement support services to suit your candidates and your business - from baseline support to meet Immigration New Zealand’s AEWV Accreditation requirements through to personalised programmes to support your most valued international employees.

To book a demo of our AEWV Resettlement Portal, or to better understand how Mobile can help you to ensure you are offering the right resettlement services for your candidates and your business, contact our Principal Bridget Romanes.

How to provide pastoral care for migrant workers.

Our specialist resettlement team at Mobile Relocation works with many Kiwi employers to provide pastoral care for migrant workers. 

These businesses are motivated not only by their legal requirements under the AEWV visa scheme and employment law.  For many it also aligns with their values and how they treat their people - in this case a duty of care obligation to newcomers to New Zealand.

And migrant workers do appreciate the support they receive.

In fact, a best-practice pastoral care programme can be a significant attractor for migrant workers.

What does a pastoral care programme entail?

When we’re designing pastoral care programmes our basic premise is to provide what people need to function in New Zealand - most arrive here from quite different cultures so there’s a steep learning curve and a lot to organise.

Based on our eight years of experience resettling newcomers to New Zealand, the 5 basics of survival are:

• Knowledge. As much information about the details of life in NZ as possible, well in advance of travelling here. Then, a local orientation on arrival so migrant workers understand how to navigate their new environment.

• Accommodation.  Somewhere safe, clean and warm to live.

• Money. A bank account and IRD number.  Workers need this so they can be paid.  Moreover, New Zealand, operates largely on digital currency so having an eftpos or debit card is essential

• Food. Knowing where to access culturally appropriate and reasonably priced food.

• Emotional support.  Connecting with Kiwis they can trust, and others in the migrant’s community is essential for wellbeing.

How do migrant workers value pastoral care?

We recently surveyed a group of workers who’d experienced a Mobile Relocation pastoral care programme designed and delivered for a major New Zealand business.

Here’s what they told us:

• 100% of the workers felt welcomed and cared for during their first week in New Zealand

• 100% said that ‘Having a Mobile Resettlement Advisor looking after you’ during your first days in NZ’ was a highly important part of the programme

• "Everything (was of value to me).  They helped us get settled here in New Zealand and ensured we were set up here quickly and effectively, ready to start our new jobs and our new lives." Migrant worker from The Philippines.

• “I am feeling great about moving to New Zealand and l can't wait to settle down.  The pastoral care has been fantastic so far and I have managed to get the much-needed information to prepare for the future” Migrant worker from Zimbabwe.

How can a quality pastoral care programme attract workers?

100% of the workers said they would be likely to recommend this business to a friend as an employer who provides a quality Pastoral Care Programme for overseas workers when they arrive in New Zealand.

This is recruitment gold!

Word of mouth is such a powerful tool in migrant communities.

Canny recruiters package up their business’s  pastoral care programme and present it as a benefit in international campaigns.

It’s also worthwhile getting testimonials from previous recruits, ideally in their native language, talking about their experience that you can share with potential hires.

Differentiate your business as a caring employer who addresses the needs of migrant workers.
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If you are a recruiter or HR Professional bringing international talent to NZ Mobile Relocation has a range of settlement support services to suit your candidates and your business - from baseline support to meet Immigration New Zealand’s AEWV Accreditation requirements through to personalised programmes to support your most valued international employees.

To book a demo of our AEWV Resettlement Portal, or to better understand how Mobile can help you to ensure you are offering the right resettlement services for your candidates and your business, contact our Principal Bridget Romanes.

Bridget is a New Zealander who has lived and worked as a diplomat in Singapore and India.  After experiencing all facets of the relocation experience, she founded Mobile to work with private individuals moving to NZ and leading local and international businesses bringing in offshore talent. 

5 Tips for Successful International recruitment into Taranaki

Like elsewhere in New Zealand, Taranaki businesses are keen to utilise international talent to fill skill shortages.  Our team has worked with employers for the past 7 years settling migrants taking up roles and building new lives in New Plymouth and throughout the region.

Here’s what we’ve discovered about how successful local employers attract and retain skilled international workers.

#1 - Promise must equal reality. It may be easy to sell the lifestyle benefits of the regions to offshore hires, as they won't have first-hand knowledge. But be honest and talk through the pros and cons so their expectations are realistic. Then make sure they have support to achieve lifestyle goals. Little gestures count - if the dream is to hit the waves, gift a surf school voucher as an arrival present.

#2 - Address 'fear of the unknown'. Personal factors are often crucial to candidate decisions on roles which involve an international move - research shows that family adjustment, spouse/partner resistance to moving and children's education stood out as the biggest worries. It pays to ensure that candidates are as well briefed on life outside the office as they are on the role and their potential employer.

#3 - Understand the unique employee experience. Successful relocation is not just about changing jobs for offshore hires. These people are uprooting their lives and families as well. Everything is different. Newcomers distracted by stress about finding houses, or settling kids into school, are not going to be focussed on work.

#4 - Onboard outside the office too. Just like an employee is inducted into a new organisation, give your offshore hires a programme of orientation, logistical set-up and mentoring to get them functioning in their new city and set up as quickly as possible. And don't forget the spouse who lacks the instant network of work. How can you help them connect with the local community and/or find employment?

#5 -Prepare the team. Norms can be well established in close-knit communities - it's easy for newcomers to stick out. Provide colleagues with cultural agility training, encouraging the viewpoint that curiosity is the best attitude to have towards a newcomer. This builds productive and collaborative teams in which foreign talent thrives and contributes.

Taranaki has so much to offer new Kiwis, and, with the right support, the vast majority of newcomers thrive in their friendly and beautiful new home.

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If you are a recruiter or HR Professional bringing international talent to NZ Mobile Relocation has a range of settlement support services to suit your candidates and your business - from baseline support to meet Immigration New Zealand’s AEWV Accreditation requirements through to personalised programmes to support your most valued international employees.

To book a demo of our AEWV Resettlement Portal, or to better understand how Mobile can help you to ensure you are offering the right resettlement services for your candidates and your business, contact our Principal Bridget Romanes.

Bridget is a New Zealander who has lived and worked as a diplomat in Singapore and India.  After experiencing all facets of the relocation experience, she founded Mobile to work with private individuals moving to NZ and leading local and international businesses bringing in offshore talent. 

New Zealand’s immigration edge: the power of an optimised personal economy

The New Zealand banking system is an early point of interface for all expats and migrants. Opening an account is crucial for next steps in the resettlement process like getting paid, funding a rental property and making day to day purchases.

Evan Veza, Bank of New Zealand's Head of International Business, has worked in the space over the years, supporting employers bringing in offshore talent and new Kiwis - from construction workers to executives to HNW investors.

With Evan's permission, we are sharing his recent thought-leadership piece about how employers can optimise New Zealand's unique value proposition to attract international talent. ____________________________________________________________________

Over the past two years, the headlines have been centred on new immigration policy, and more specifically, visa settings that enable the recruitment of skilled workers. Opening doors for more people at a policy level is crucial, but so is attracting and retaining them.

In an increasingly competitive environment, where skilled workers are desperately needed, we need to evolve our proposition to become more attractive to global talent. We’re not offering the highest global salaries and New Zealand’s lifestyle promise comes with a comparatively high cost of living.

But there’s still a significant arena in which we can punch above our weight, that lies in expanding our view on settlement. I believe we need to orientate our approach to what I call “optimising the personal economy” of skilled workers. This means going beyond jobs and salaries, into the whole ‘economy’ around each person, offering support for everything that people value, such as their family, passions and aspirations, etc. When a person’s own economy is thriving, they not only settle for the long-term – they become advocates.

I was reminded of the importance of this when I recently visited San Francisco to attend the New Zealand (NZTE) investment attraction events. I enjoyed talking with the founder of a large USA FinTech. An expat New Zealander, he has spent more than 15 years in the USA and actively assists New Zealand companies who aspire to expand there. This kind of access to deep experience in the USA is highly valued, as it helps businesses to better navigate the challenges and undoubtedly offers a softer landing in a complex and difficult market.

Here’s a New Zealander who has had an exceptional experience of moving to another country and is actively ‘paying it forward’ for the benefit of both the USA and New Zealand.

This got me thinking about the migrant experience on our shores. Our networks and connections are powerful enablers, if we were to apply this ‘personalised support’ approach to immigration, I believe it would provide a better experience. The benefit is not just a softer landing for migrant workers and their families, it’s a wealth of advocacy for the New Zealand experience.

Emerging tech company Outerdawn is a great example of a business offering personalised support

Outerdawn is a New Zealand video game developer at the leading edge of a burgeoning industry. The business is currently focussed on recruiting key specialist roles to fuel their growth, but they’re not about to go spearfishing in New Zealand’s niche industry pool. As People Operations Manager Caley Staveley recently explained, that’s keeping the musical chairs talent shortage alive. The business is more interested in building and growing the industry here as a whole, and that means looking offshore. They are focussed on recruiting key senior talent to grow their business, people with the rare combination of niche technical expertise and leadership, and they know that retention in these roles is paramount, therefore, they have taken a personalised long-term view on settlement. The company has both internal and external 1:1 support on offer for employees. Inside the business there is a multi-layered program which includes fun and connecting gaming experiences for the team designed to build lasting relationships. They also foster a welcome, inclusive culture for all employees and their families. Externally they deploy a specialist settlement team (Mobile Relocation) to wrap around each new hire, with support that begins before they arrive and lasts well into the future.

Bridget Romanes, from Mobile Relocation, is a key partner for progressive New Zealand businesses including Outerdawn. Her team runs a highly personalised program of support for each newcomer and their families, spanning everything from answering questions and arming people with information long before they leave their home country, to picking them up at the airport and setting them up in a home on arrival, then staying in touch and facilitating their community connections. There’s an important shift, not just in language, but in policy that businesses need to make in their recruitment approach if we are to be successful in retaining top international talent in New Zealand. Because, as Bridget says, “Resettlement is not relocation. Relocation is logistics, but settlement is emotive.” It’s also a long-term journey; on average it takes three years.

Phases of settlement over time
Diagram supplied by Mobile Relocation

What could the future hold?

Can businesses more widely adopt personalised settlement plans to address the acculturative stress that all new migrants experience when settling into a new country.

Many countries have identified the most challenging issues for migrants and are actively addressing those with solutions that make those countries more attractive, such as access to affordable housing. New Zealand’s approach to deliver ‘settling in programmes’ could be more widely applied, collaborative and centred around similar issues.

Imagine private companies joining forces with developers on living solutions for the skilled migrants to really go the extra mile. “Come to New Zealand and we’ll set your family up with a fantastic place to live, work and learn, a weekly delivery of the country’s finest produce, all the connections, mentors, and memberships you need to be supported and enjoy your passions, and more.”

Why not? We may be more effective in attracting and retaining people that want to positively contribute to our society for the long term.

This article is solely for information purposes. It’s not financial or other professional advice. For help, please contact BNZ or your professional adviser. No party, including BNZ, is liable for direct or indirect loss or damage resulting from the content of this article. Any opinions in this article are not necessarily shared by BNZ or anyone else.
This article was originally published on BNZ Debrief. ____________________________________________________________________

If you are a recruiter or HR Professional bringing international talent to NZ Mobile Relocation has a range of settlement support services to suit your candidates and your business - from baseline support to meet Immigration New Zealand’s AEWV Accreditation requirements through to personalised programmes to support your most valued international employees.

To book a demo of our AEWV Resettlement Portal, or to better understand how Mobile can help you to ensure you are offering the right resettlement services for your candidates and your business, contact our Principal Bridget Romanes.

Bridget is a New Zealander who has lived and worked as a diplomat in Singapore and India.  After experiencing all facets of the relocation experience, she founded Mobile to work with private individuals moving to NZ and leading local and international businesses bringing in offshore talent. 

Why understanding possible tax traps is important for any new arrival to New Zealand

When relocating to New Zealand, regardless of whether it is for personal or professional reasons, the financial and tax aspects of such a move are easy to overlook when there’s so much else to organise and do.

In our latest Mobile Expert Interview, Director of Johnston Law, Julia Johnston, shares her insight into possible tax traps for migrants and expats. 

Why is it important to understand possible tax implications when moving to NZ?

Every tax regime is slightly different. It is common for people to move to New Zealand without thinking about their tax affairs. This can be a costly and stressful mistake.

Migrants often retain overseas financial assets and investments and need to understand how New Zealand tax laws apply to these. 

Simple things, like having an overseas bank account, can trigger New Zealand tax obligations, as can renting out the previous family home. 

It is important to seek specialist advice from a tax professional to fully understand any possible implications given international tax issues are highly complex. 

Who is required to pay tax in New Zealand? 

All  New Zealand tax residents need to pay tax on income they earn anywhere in the world.

Anyone earning money in New Zealand, regardless of their tax residency status, also needs to pay tax on that New Zealand sourced income in New Zealand.
This is so regardless of whether they're an individual, business, or organisation. 

Does a migrant's immigration status affect what tax they pay? 

It is important to know that tax residency is different from immigration status.

A person’s immigration status determines whether they can stay in New Zealand and what they can do here.

Tax residency status determines what taxes they'll pay in New Zealand as either a non-resident taxpayer or a New Zealand tax resident.

To be considered a NZ Tax resident under domestic law, either of these must apply:
- An individual has been in New Zealand for more than 183 days in any 12-month period.
- An individual has a permanent place of abode in New Zealand - this is an extremely complex concept, but to summarise this simply, it is a place to stay which has some level of permanence, whether rented or owned.

What does it mean to be a NZ tax resident?

A New Zealand tax resident will generally pay tax in New Zealand on their worldwide income.

This means they are required to include all of their income in their New Zealand income tax return, regardless of where that money was earned, or where it is kept.

Examples of worldwide income can include rental income from an overseas property, dividends from overseas shares, interest from bank accounts. 

What if a new arrival to NZ is also registered for tax in another country?

It is important to seek advice and guidance if this is the situation to determine if there is any structuring that could be used to mitigate taxes, and to determine if a Double Tax Agreement (DTA) applies. 

A DTA affects how income is taxed, and can provide relief against double tax in certain circumstances.  New Zealand has DTAs with 40 of our main trading and investment partners. Where there is no DTA, there is no relief and double tax can arise. 

One exemption to this is where someone is a transitional tax resident. Where someone is a new migrant, or a Kiwi returning to NZ after more than 10 years, and they have not previously been transitional tax resident they may qualify for transitional tax residency.

This is highly beneficial as they are relieved from paying tax in New Zealand on foreign passive income for a period of four years from when they first meet the definition of NZ tax resident. 

It is important to note that employment or self employment income is not subject to the transitional tax residency exemption. Therefore, remote working while in NZ can lead to full tax obligations in NZ. 

Again, it is vital to seek professional advice to determine eligibility and correctly calculate the period of eligibility. 

What if someone is moving to NZ to work for a short period of time?

It is possible that someone working for a short period of time may not need to pay tax in New Zealand on that NZ income.

However, if the company or organisation they are working for is considered to have a ‘permanent establishment’ here, then that income is subject to tax in New Zealand. 

Whether or not a company has a permanent establishment in New Zealand is a complex area of tax law which leads to many obligations for the company, and advice on this should be sought.

This is particularly important where the new migrant is a director or key staff member of the foreign company. 

What advice would you give to someone considering moving to New Zealand? 

Enjoy the planning and our beautiful country, but seek tax advice as early as possible to avoid any nasty surprises!

Some issues will take more time to review and resolve than others. If there are business interests overseas it is vital to seek advice prior to becoming New Zealand tax resident in order to take advantage of all available opportunities for restructuring. 

The transitional tax residency period provides a valuable opportunity for individuals to consider their investments and how they will be treated after their transitional tax residency expires. This period can be used to restructure tax affairs to ensure you minimise any tax inefficiencies. 

However, it is never too late to seek advice to confirm that tax obligations are being met, and restructure for tax efficiency for the future. 

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Mobile Relocation has a range of settlement support services to suit your candidates and your business - from baseline support to meet Immigration New Zealand’s AEWV Accreditation requirements through to personalise programmes to support your most valued international employees.

Contact our Principal Bridget Romanes for more information.

Bridget is a New Zealander who has lived and worked as a diplomat in Singapore and India.  After experiencing all facets of the relocation experience, she founded Mobile to work with private individuals moving to NZ and leading local and international businesses bringing in offshore talent. 

Relocating to Aotearoa New Zealand - One Year In

New Zealand has had an influx of International workers and migrants arrive since the boarders opened, post covid, early last year.

For those new to our country it can be a challenging but rewarding time - there are lessons to learn, challenges to overcome, new experiences to enjoy and new friendships to be made.

Elizabeth Ordelheide and her husband moved from Montana to Hamilton in April 2022.  We have asked her to share her experiences so far, and what she’d tell herself if she could go back in time.

Dear Elizabeth from one year ago,

Who knew that life would change so fast! What an amazing journey you are on.

Yes, this huge change can leave you a little breathless when you think about it *and* you’ll find it reinvigorating at the same time.
Make sure to stop and marvel at what has happened and look at things through the lens of awe. Laugh about being the one with the "funny accent" for once and take delight in learning all the new-to-you names for familiar things.

You’ll wonder how to stay connected to friends and family, and then you’ll remember that the pandemic had a teeny silver lining when it comes to technology – with Zoom and Whatsapp and more, connecting with people is honestly not too different from when you lived in rural small town USA.

Although you have a built-in buddy called your husband, it will hit you all of a sudden that you don’t have any friends in this country and the thought of finding some is daunting, especially as an introvert.
Give it time, stay true to who you are, and just "shoot your shot" when it comes to making new friends.

Make sure to join at least one group or club of some kind that’s based on a sincere interest of yours – I promise, you’ll find your people.

As someone who likes to create delicious foods, the grocery shopping experience will be initially disorienting, though you’ll end up enjoying more of the process than you’d expect: seeing all the different items and names, finding a new favourite vegan ice cream, learning about cultural favourite foods here (hello savoury pies, mmm).

I know, you’ll initially pine after the ability to order everything from one website (*ahem Amazon*) or buy all you need from one store (*ahem Walmart*), but in the end you’ll realise that shopping at multiple smaller stores means money is more likely to go into the community and that you’ll prefer the "treasure hunt" aspect in the end.

Get outside! You’re in a beautiful country that has so much to offer out of doors. You’re going to experience lots of fun (and some challenges) on the tracks you’ll go on (make sure to bring your hiking poles!) as well as amazing views.
The uncomfortable bits will make the experience worth it. Preparing for tramping on tough tracks by working out ahead of time also helps, ha.

Continue to go through the doors that open for you, and don’t worry about the ones that closed.
You’ll find your way and your people. Your new rhythms to living in this new place will come.

Kia māia, kia manawanui (be brave, be patient) – you’ve found your new home.

Elizabeth x

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Mobile Relocation connects you with what you need to thrive in New Zealand.   Contact us today to talk about how we can carry your relocation burden.  

Bridget is a New Zealander who has lived and worked as a diplomat in Singapore and India.  After experiencing all facets of the relocation experience, she founded Mobile to work with private individuals moving to NZ and leading local and international businesses bringing in offshore talent.  bridget@mobile-relocation.com

Ready to move to New Zealand? Get our FREE Move to NZ Checklist here.

Challenges facing new expats and migrants to New Zealand

The number of international workers arriving in New Zealand is continuing to increase month to month.

It is vital that employers ensure these workers settle in their new home easily and quickly, to ensure their personal wellbeing and their success in the workplace.

Our team of Resettlement Advisors have noticed the following challenges faced by new arrivals.

Rental Market Pressure: The pressure on the current rental market can make it challenging for international workers to find suitable accommodation. Our advisors work with local real estate agents and industry contacts to source suitable properties, but it is important that new arrivals to NZ are given support and advice when navigating the property market.    

Opening Bank Accounts: Due to Anti-Money Laundering (AML) legislation, opening bank accounts for international workers might be more complex.  Clear guidelines and support are required to help them navigate the process and ensure they have access to money as soon as possible after arriving in NZ. Mobile has strong relationships with banks that understand the needs of international workers, but our advisors are still experiencing some inconsistencies.  

Cultural Barriers: Depending on where they are arriving from, international workers may face difficulties with language and cultural differences, making it harder for them to integrate into the local community and workplace.   Our advice to employers is to ensure they are connected with a colleague who they can relate to and discuss concerns with and encourage local staff to be understanding and patient.  

It is also important to promote work-life balance, create social opportunities, and encourage the development of social networks to combat isolation and promote overall well-being.

Pre-arrival Information and Education: Engaging with new employees in advance of their move to NZ allows them to be as prepared as possible. Detailed information regarding the rental market situation, banking requirements, and potential challenges they may encounter in advance allows them to gather necessary documents, and have realistic expectations about the process.

Everyone’s experience of moving to NZ may vary. Mobile personalises our approach based on the specific needs of the individual and works to alleviate some of the challenges associated with the resettlement process.

Mobile Relocation has a range of settlement suipport services to suit your candidates and your business - from baseline support to meet Immigration New Zealand’s AEWV Accreditation requirements through to personalise programmes to support your most valued international employees.
Contact our Principal Bridget Romanes for more information.

Bridget is a New Zealander who has lived and worked as a diplomat in Singapore and India.  After experiencing all facets of the relocation experience, she founded Mobile to work with private individuals moving to NZ and leading local and international businesses bringing in offshore talent.