Where’s the value in expat settlement support?

The New Zealand government’s new AEWV visa scheme makes it compulsory for all employers to provide settlement information when they recruit internationally.

So, any expat or migrant relocating to New Zealand for a job will be given a head start on setting up here - everything from how to find a place to live, obtain a drivers licence, open a bank account and more.

That’s a game changer for candidates.

But where do businesses, recruiters and HR teams get value from their investment in settlement support?

The data

Our annual survey of 50 NZ-based international recruiters and HR teams answers this question.

We discovered their three top value points for settlement services were:

  1. saving time and work 

  2. keeping stakeholders happy

  3. making offers more competitive

So, how does this play out in terms of business outcomes?

Candidate care

The war for talent demands that employers go the extra mile to look after candidates throughout the hiring process.

Candidate care is even more complex for international hires, as they need to be supported not just into a new role, but also through relocating and setting up in a new country.

For recruiters this impacts their workload, and pulls time and energy away from core functions.

Outsourcing the settlement support component of candidate care to a trusted provider, with a body of expert knowledge to meet the AEWV requirements, buys back hours in the day.

Stakeholder relationships

On one hand is the hiring manager, desperate for the skills and experience the new employee is bringing from offshore.

On the other side is the candidate, keen to start work, but also frantically trying to sort out all the logistics like schooling, housing etc in an unfamiliar new city.

Recruiters and HR teams satisfy both sets of stakeholders by providing a settlement support solution.  Candidates get the help they need, while managers are assured that their new talent will turn up on day 1, settled and ready to focus on work.

Attraction

Presented as a benefit, settlement support can be a deal-maker for international candidates.

Preliminary data from our latest client survey shows that 40% of candidates saw a personalised resettlement programme as super-important for their decision to take the role.  A further 57% appreciated that their employer offered this benefit to support their wellbeing.

The decision to take a role in another country is not just about the job.

It’s also often a whole-family decision and the support settlement benefit targets those wider personal needs that just don’t exist for a domestic candidate.

If you are a recruiter or HR Professional bringing international talent to NZ Mobile Relocation has a range of settlement support services to suit your candidates and your business - from baseline support to meet Immigration New Zealand’s AEWV Accreditation requirements through to personalised programmes to support your most valued international employees.

To book a demo of our AEWV Resettlement Portal, or to better understand how Mobile can help you to ensure you are offering the right resettlement services for your candidates and your business, contact our Principal Bridget Romanes.

Bridget is a New Zealander who has lived and worked as a diplomat in Singapore and India.  After experiencing all facets of the relocation experience, she founded Mobile to work with private individuals moving to NZ and leading local and international businesses bringing in offshore talent.